You are the master creator in your world. Let the Jivana naturopath and tea master work alongside you to create something unique for you.
You should create your own customised blend if:
Each ingredient in our tea's and tisanes are sourced from certified organic farms, ensuring the highest quality and purity. We are committed to providing you with a natural and sustainable product that you can feel good about enjoying or gifting.
Take a step towards holistic well-being for yourself or your loved ones with our Organic Herbal Custom Teas. Embrace the power of nature and rediscover balance, vitality, and harmony in your life.
Fill in the questionnaire or reach out to Gabrielle for in-depth naturopathic & tailored support.
♥ Choose from Caffeine or Caffeine free options.
Brewing Suggestion: Specific brewing suggestions will be included with your blend
Ingredients: All ingredients will be listed on your label
Quantity: All blends come in a 500ml apothecary jar including approximately and average of 180-200g botanical herbs.
FAQS
Can I drink herbal teas if I'm taking medication? Yes, you can drink herbal teas if you're taking medication. Prior to fusing your blend please specify in the questionnaire if currently on any prescribed medication to avoid any herb-drug interactions. Your blender is a qualified naturopath experienced in pharmacological medication and herbal precautions.
Can I drink herbal teas if I'm pregnant? Your master blender is a naturopath with 4 young children, having supported herself with herbal medicine prior, during and postpartum, you may rest assured that only safe herbs will be selected for your blend. Please include if pregnant in the customised tea blend questionnaire and if you have any concerns please reach out directly to gabrielle@jivana.com.au or browse the range of safe pregnancy teas available.
What if I have allergies and food sensitivities? Please include this information in your customised tea blend questionnaire.
Can I drink too much herbal tea? Your customised tea blend includes dried herbs from roots, stems, leaves and flowers, each with their own therapeutic properties, and used as herbal medicine. Too much of even a good thing can have a detrimental effect. As a naturopath, the general rule of thumb is 1 cup for enjoyment purposes, or three cups a day for therapeutic effects. If you have any questions, please reach out directly to gabrielle@jivana.com.au for further naturopathic support or to arrange a in-depth & tailored health consultation.
THIS ITEM IS STOCKED BY OUR PARTNER BRAND
Items stocked by our retail partners are shipped direct to you from their warehouse. Partner brands set their own shipping rates, free shipping and delivery times. These are displayed under the Add to Cart button. You can also use the shipping calculator in your cart or at checkout.
Combined Orders
If you have items in your cart from both IANS stocked brands + our partner brands, or multiple partner brands, the shipping calculator will return a combined shipping rate "Shipping" which gives you the lowest rate from each partner including free shipping when available. With a combined order your items will ship separately by IANS and/or the respective brands.
PLEASE NOTE: Retail Partner products do not count towards the free shipping threshold for IANS stocked items.
I AM NATURAL STORE STOCKED ITEMS
We use Australia Post to deliver our orders. Shipping rates are calculated on your order weight and destination. You can check your shipping rates in your cart or at checkout
Regular Parcel Post takes 1-5 working days. Express Post takes 1-2 business days.
FREE SHIPPING is available on all purchases over $150. Orders over $400 will be shipped for free by Express Post.
DESPATCH TIMES: Orders received before 12:00 PM will ship the same day. Orders received after 12:00 PM will ship the next business day. We do not ship orders on weekends or public holidays
LOCAL PICK UP: Brisbane customers may choose to collect IANS stocked items from our despatch address.
TRANSIT PROTECTION: We highly recommend paying the small additional fee for transit insurance to ensure peace of mind. Shipping + Insurance options are available during checkout.
INTERNATIONAL DELIVERIES
We use Australia Post to deliver international orders. You can choose from Express Courier (1-2 days), Express International (2-4 days), International Pack & Track (3-10 days).
For more information see Shipping under Customer Care in the footer
We accept returns within 14 days from the shipping date. Shipping is non-refundable (including free shipping paid by us). Bank fees will also be deducted from your refund.
PLEASE NOTE: Due to hygiene reasons we are unable to accept returns on any used or opened items. Please check your products BEFORE opening to ensure you have the right product.
FAULTY PRODUCT?
Please email us at connect@iamnaturalstore.com.au or call +617 3102 3638 to report any issues.DAMAGED SHIPMENTS
If your order is insured and arrives damaged, retain the shipping box, packaging materials, and damaged items and contact us. For more information see here >> Returns